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PART OF ERGO GROUP - TRUSTED BY MORE THAN 30,000,000 PEOPLE SINCE 1907
Family enjoying a leisure trip on the beach

Leisure

Travel Insurance That Helps You Enjoy Every Trip

Enjoy your trip with confidence. A holiday should feel easy and relaxing. If something goes wrong, travel insurance can help. It protects you from high costs due to illness, a cancelled trip, or lost bags.

With ERGO Travel Insurance, you also get 24/7 English speaking medical help through our Euro Center network. If you become sick or hurt while away, support is always close.

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Over 2 million trips protected last year
abroad and in the UK

What is Leisure travel insurance?

ERGO offers Single Trip and Annual Multi Trip cover. You can choose from three levels: Element, Protect, and Optimum.

You can also add extra cover for your needs. This includes cruise cover, pet care, rental car excess, golf cover, and business travel.

With the right cover in place, you can relax and enjoy your holiday. ERGO helps you deal with the unexpected, from medical problems to missed flights or stolen items.

Terms, conditions, limits and exclusions apply. Please read your policy wording for full details.

Element

Simple and reliable cover for your key needs. This includes emergency medical care abroad, cancellation and travel delay. It gives you the core protection included in every policy.


Protect

This gives you more protection. You get higher limits for emergency medical costs, cancellation and your belongings than our Element cover.


Optimum

This is our most complete cover. It has the highest limits for emergency medical costs, cancellation and belongings.

Annual vs Single

Annual Multi Trip

If you’re planning more than one holiday this year, annual multi trip travel insurance is an easy way to stay covered.

One policy saves you the hassle of setting up new travel insurance every time you go abroad. Annual travel insurance may be more cost-effective if you’re going on more than one trip in a year.

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Single Trip Cover

Single trip travel insurance is ideal for a one-off holiday. It protects you for a round trip of up to 90 days to one or more destinations, and you’ll need to tell us where you’re travelling, so your policy reflects the right cover.

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Choose the Cover Level That Suits You

Protection That Travels with You

With the right cover, you can relax and enjoy your trip. From medical emergencies to missed flights or lost bags, ERGO helps you deal with the unexpected with confidence.

Element
Protect
Optimum
Emergency medical
Up to £7.5 million
Up to £10 million
Up to £15 million

If you become ill or injured while you’re away, we’re here to help. Our 24/7 emergency medical team can support you with treatment, hospital care and, if needed, getting you home safely. Your policy includes cover for medical expenses, repatriation and additional travel or accommodation costs when medically necessary. If you have any pre-existing medical conditions, or if your health changes before you travel, you’ll need to tell us, so we can confirm whether those conditions are covered.

Cancellation
Up to £1,500
Up to £3,000
Up to £5,000
Sometimes plans change unexpectedly. If you need to cancel your trip before you go, cancellation cover helps protect the costs of your pre-booked travel and accommodation. We’ll guide you through what evidence you’ll need and how to make a claim. Cancellation is only for reasons stated in policy – such as illness.
Personal accident
Up to £10,000
Up to £20,000
Up to £30,000
Personal Accident cover pays a fixed lump sum if you suffer death, loss of limb, loss of sight or permanent total disablement as a result of an accident during your trip. The amount paid depends on your age and the cover level you choose.
Personal possessions
Up to £750
Up to £1,500
Up to £2,500
If your belongings are lost, stolen or damaged during your trip, our cover may help with the cost of replacing them, up to the limits shown in your policy. If anything is stolen, you must report it to the police as soon as you can. Please ask for a written police report, as we need this for your claim. You should also keep any receipts or other proof that shows you owned the items. These documents will help us review your claim quickly.

What Isn’t Covered?

There are some things travel insurance cannot cover. For example:

  • Medical conditions you haven’t told us about
  • Travelling against medical advice
  • Claims involving alcohol abuse or drug misuse
  • High risk activities not agreed by ERGO in advance
  • Travel to places the Foreign, Commonwealth & Development Office advises against
  • Illegal or reckless behaviour
  • Claims caused by events such as earthquakes, tsunamis, epidemics or pandemics

You need to take care of your belongings—and your gadgets if you’ve added Gadget cover. This means keep valuables with you and don't leave bags unattended. When you make a claim, you need to show you owned the item and provide evidence of what happened. If something is lost or stolen, make sure you get a police report before you return home from your trip.

We’ll cover cancellation when it’s for one of the reasons listed in your policy. Cancelling your trip for any other reason is not covered.

Report any delays to your baggage to your travel provider before you leave the baggage reclaim area. They’ll give you a Property Irregularity Report which you’ll need to make a claim for replacement items you buy.

You can claim a benefit for delays of 12 hours or more to your departure. The delay must be caused by one of the reasons listed in your policy. You are covered to abandon your trip after a 12-hour delay where no other transport options are available.

If you are unsure about medical conditions or planned activities, our team can help before you travel.

Why Choose Us?

Cover for Pre Existing Conditions

We assess and include many declared pre-existing medical conditions, so more people can travel confidently.

Medical Help When You Need It

24/7 emergency support and high medical limits across all cover levels.

Strong, Reliable Cover

High levels of protection for the things that matter most — from trip cancellations to lost bags.

Three levels of cover available

Choose the level of cover that best matches your needs and budget.

Simple, Clear and Easy to Understand

Straightforward wording, clear limits and no hidden surprises.

Friendly Support

Helpful customer service and claims teams ready to support you before, during and after your trip.

How It Works

Get a quote

  • Tell us a few details about your trip
  • Declare any relevant medical conditions
  • See your price in just a few steps

Choose your cover level

  • Compare Element, Protect and Optimum
  • Pick the level that suits your plans
  • Add cover with clear benefits and limits

Travel with confidence

  • Get your documents straight away
  • Travel knowing support is there if needed
  • Manage your cover easily online